Q: What time is check-in and check-out?
We would like our guests to check-in at about 2pm and check-out no later than 10am. Please advise our Reception if early/later arrival/departure is required.
Browse the Santa Anne by the Sea frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Information about bookings, payments and check-in.
We would like our guests to check-in at about 2pm and check-out no later than 10am. Please advise our Reception if early/later arrival/departure is required.
Yes. Santa Anne By the Sea reserve the right to require a security bond upon check-in. Credit Card Pre-Authorisation is recommended.
Yes. If after hours check-in is required. Please advise our reception.
We would not recommend guests to have a late check-out due to the housekeeping schedules.
If late check out is required, please make arrangement with Reception.
You will be charged a prepayment of 50% of the total price in the 30 days before arrival.
You may cancel the booking free of charge until 30 days before arrival. You will be charged 50% of the total price if you cancel in the 30 days before arrival. If you don't show up you will be charged the total price.
The reception hours are 9:00am to 4:00pm Monday to Friday; 9:30am to 11:00am Saturday andSunday. The reception will be closed on public holidays.
This property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.
General information about our accommodation services and on-site facilities.
All the apartments in Santa Anne By the Sea are self-contained with air conditioning, kitchen, laundry, etc. If outdoor activities are preferred, there's heated pool & spa to relax yourself. Don't want to cook in the apartment? No problems there's a BBQ facility near pool & spa for you.
General information about our location.